Shipping & Returns

Shipping

We offer free worldwide shipping on all orders. Orders are processed and shipped within 2 - 3 business days of purchase and our estimated delivery times are:

US, UK, Australia, Canada, Mexico: 2 - 5 business days
Continental US, Alaska, Hawaii: 5 - 9 business days
EU: 7 - 10 business days
Rest of the world: 14 business days

Returns

We always aim to make sure our customers love our products. But if you are unsatisfied with your purchase and do need to return an order or exchange it for another piece, you have 14 calendar days from the delivery date to initiate a return for any undamaged products. Just email us directly at info@artgenik.com and we’ll take you through the process.

A friendly reminder, items must be returned in their original condition and using original packaging they were delivered in. Unfortunately, items that show damage due to use will not be accepted.